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1,000 free automation credits (10 calls) included on every Quo plan
Price
Included Credits
1,000 (10 calls)
4,000 (40 calls)
10,000 (100 calls)
25,000 (250 calls)
60,000 (600 calls)
Overage rate per call
$1.00
$0.75
$0.65
$0.55
$0.45
Whether a new lead texts in or you miss their call, Sona follows up automatically over text — answering questions and collecting their info, so no opportunity falls through the cracks.
Free during beta, on every plan.
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Keep track of every call without effort. Sona records, summarizes, and organizes conversations right in your OpenPhone workflow.
Easily view and filter a list of calls handled by Sona on all your devices.
Every Sona call is recorded and includes an in-depth summary for easy follow-up.
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Sona starts free — you get ~10 calls a month at no cost. If you need more, paid plans begin at $25/month and scale based on usage, with lower per-call rates at higher tiers. You only pay for what you use, and you can cap usage to avoid unexpected charges.
Sona is available as an add-on for all Quo plans: Starter, Business, and Scale.
No, you must be on a paid Quo plan to purchase Sona. Free trial users will need to convert to a paid plan first before adding the Sona add-on.
Eligible customers can start a 7-day free trial of Sona. The trial includes full access to Sona’s features with unlimited usage. After 7 days, it auto-converts to a paid subscription unless canceled.
To start a trial, you must meet all of the following criteria:
Yes, you can drag the Sona block into your call flow and fully configure and test it before purchasing. When you try to publish the changes, you'll be prompted to purchase the add-on.
Currently, Sona supports English, Spanish, and French. Note that Sona cannot detect or switch between languages mid-call. We're working on adding support for additional languages in the future.
Yes, you can add multiple Sona steps in your call flow and configure each one differently. For example, you might have different knowledge or greetings during business hours versus after hours.
Sona currently answers only inbound calls.
No, Sona is built to be used in Quo only so you can manage all your phone communication within one platform.
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