Turn every patient call into a clear next step
Every patient call comes with a next step. Create tasks right from the conversation, assign them with a due date, and make sure nothing gets missed.
Healthcare
Your care team and patient conversations in one place
Quo is the shared phone and messaging system built for healthcare teams, so every call, text, and voicemail lives in one HIPAA-ready inbox. Your team delivers the best care with clear ownership, after-hours coverage, and full patient history.
.svg)
4.7 stars
|
3,300+ reviews
The #1 business phone for healthcare teams
24/7 Call coverage and routing
Route urgent calls, capture every voicemail, and summarize overnight activity with AI assistance so staff start the day with a clear, prioritized queue.
Stay compliant
Use HIPAA-ready calling, logging, and access controls designed for healthcare workflows.
Keep your team aligned
Share notes, tags, and statuses so front desk, nurses, and providers are always looking at the same patient thread.
Always know the full story on every patient call
Automatically organize every detail, from treatment questions and concerns to follow-ups. With Quo, your team walks into each call with the full conversation history at their fingertips, so patients never have to repeat themselves and handoffs between staff feel invisible.
Shared inbox
See every call, text, voicemail, and note for each patient in a single, unified thread.
Automatic call summaries and transcripts
Capture key details from every interaction with recordings, AI summaries, and searchable transcripts.
Smooth handoffs between staff
Let front desk, nurses, and providers work from the same record, so anyone can pick up the conversation without losing context.
We support over 30 phone lines with just six agents in the morning. We needed a system that wouldn't overwhelm our staff or leave calls unanswered.
Taylor Newport
Director of Manager Operations
Answer every patient call — even during busy periods and after hours
Missed and mishandled calls turn into missed appointments, frustrated patients, and avoidable risk. Quo helps you protect every inbound call with clear routing, on-call coverage, and 24/7 capture so nothing slips through, even when the phones are busiest or the office is dark.
Be available 24/7 without burn out
Use routing rules and on-call schedules to direct urgent calls to the right person, and capture everything else for the next business day.
Triage and respond faster
Turn voicemails and missed calls into clear, actionable summaries so your team can prioritize who to call back first.
Turn after-hour calls into scheduled care
Capture appointment details, refill requests, and follow-up needs so staff can turn overnight calls into booked visits instead of lost opportunities.
Built with HIPAA compliance in mind
Healthcare communication can’t trade speed for security. Quo is built with HIPAA-focused protections so your team can communicate quickly while keeping PHI locked down, logged, and auditable.
Secure, healthcare-ready communication
Encrypt calls and messages and keep PHI in a controlled, healthcare-appropriate environment.
Complete audit trails
Get call logs, transcripts, and activity histories that show exactly who communicated what and when.
Granular access controls
Limit who can see sensitive conversations, configure roles by team or location, and keep shared numbers compliant across your practice.
Integrate your patient comms and healthcare tools
Quo plugs into the tools your practice already relies on, so every call and message can turn into a tracked task, a scheduled visit, or a documented update — without adding more work for your staff.
.avif)
Integrate with your core systems
Connect Quo to your EHR, scheduling tools, and key apps (via native integrations and Zapier) so patient communication and scheduling stay in sync.
Automate reminders and follow-ups
Trigger appointment reminders, refill follow-ups, and check-in messages based on calls and conversation status.
Stay organized around each patient
Assign conversations, set statuses, and coordinate between front desk, clinical, and billing teams from one shared workspace.
Healthcare teams love Quo
Haley Tiger
Director of Services @ Careworks
“Quo gives us clear visibility into both individual and team performance, which allows us to coach more effectively and make data-informed improvements. As a result, we’ve been able to raise our team efficiency, consistency, accountability, and overall service quality across the team.”
Owen Wible
Senior Director of Operations
“Quo ensures visibility across everyone in the office, making sure there are no gaps in our communication. Their commitment to innovation makes sure that automation and AI work alongside our team without getting in the way, even across our 300+ locations. Quo has become a real partner in helping us grow our entire team and business.”
ER Fukuda
CEO @ Rainbow Road Transport
“We've improved our follow-up time and client satisfaction due to faster callbacks with better context. Additionally, we’ve captured more after-hour inquiries that would’ve previously gone unanswered.”
Made for every type of healthcare practice
Whether you’re a single-location clinic or a growing healthcare organization, Quo adapts to the way your team triages calls, routes issues, and coordinates care.
Private practices and clinics
Improve responsiveness to new and existing patients without overwhelming your front desk.
Multi-provider and multi-location groups
Route calls by department, specialty, or location while keeping a single, shared record for each patient.
Specialty and outpatient care
Keep specialists, nurses, and coordinators aligned on pre- and post-visit communication in one place.
Deliver better care and never miss a conversation with Quo.
.svg)
.svg)
.svg)
Have more questions?
Request an AI summary of Quo and ask anything
